Refund Policy - Crate Digger

Last Updated: June 2026

        14-Day Money-Back Guarantee

        If you're not satisfied with Crate Digger, we offer a full refund within 14 days of your purchase.

Refund Eligibility

You are eligible for a refund if:

Your refund request is made within 14 days of purchase
Your license has not been activated on more than 2 machines

Refund Conditions

To be eligible for a refund:

Time Frame: Request must be submitted within 14 days of your purchase date
Activation Limit: Your license must not have been activated on more than 2 machines
One Per License: Only one refund per license key is permitted

How to Request a Refund

To request a refund, please contact us with:

Your license key
Your purchase email address
A brief reason for the refund (optional but helpful)

We will process your refund request within 5 business days. Refunds are typically issued back to your original payment method.

Non-Refundable Items

The following are not eligible for refund:

Licenses purchased more than 14 days ago
Licenses that have been activated on more than 2 machines
Licenses obtained through unauthorized resellers

No Questions Asked

We stand behind our product. If you're not happy with Crate Digger for any reason within the first 14 days and meet the conditions above, we'll refund you — no questions asked.

Contact & Refund Requests

To request a refund, please contact us at:

Email: mark@digitalgrooveonline.com

Subject Line: "Refund Request - [Your License Key]"

Changes to This Policy

We reserve the right to update this refund policy. Changes will be posted on this page with an updated date. Refunds requested before a policy change will be processed under the policy in effect at the time of purchase.